Terms & Conditions
- Introduction
Welcome to Coastal Veterinary Hospital. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully. If you disagree with any part of these terms, you should not use our website. - Services
Our website provides information about the veterinary services we offer, including medical treatments, preventative care, and other pet-related services. The information provided on this website is for general informational purposes only and should not be considered medical advice. Always consult with a qualified veterinarian for specific advice about your pet’s health. - Appointment Scheduling
You may request appointments through our website. We will do our best to accommodate your preferred time, but we cannot guarantee availability. All appointments are subject to confirmation by our staff. - Payment
Payment for services rendered is required at the time of service unless other arrangements have been made in advance. We accept various forms of payment, including credit cards and other payment options as indicated on our website. - Cancellations and Refunds
If you need to cancel or reschedule an appointment, please notify us at least 24 hours in advance. Failure to do so may result in a cancellation fee. Refunds for products or services will be handled in accordance with our Refund Policy, available on request. - Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Coastal Veterinary Hospital and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or otherwise use any of this content without our express written permission. - User Conduct
You agree to use our website only for lawful purposes. You are prohibited from posting or transmitting any material that is unlawful, threatening, defamatory, obscene, or otherwise objectionable. We reserve the right to remove any content that violates these terms. - Links to Third-Party Sites
Our website may contain links to third-party websites. These links are provided for your convenience only, and we do not endorse or assume any responsibility for the content or practices of these sites. Accessing third-party websites is at your own risk. - Limitation of Liability
We strive to ensure that the information on our website is accurate and up-to-date. However, we do not guarantee the accuracy, completeness, or timeliness of the information. We are not liable for any damages arising from your use of our website or any linked sites. - Changes to Terms
We reserve the right to modify these terms at any time. Any changes will be posted on this page, and your continued use of the website after such changes have been made will constitute your acceptance of the new terms. - Governing Law
These terms are governed by the laws of Queensland, and any disputes will be resolved in the courts of Queensland, Australia.
Privacy Policy
- Introduction
At Coastal Veterinary Hospital, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website. - Information We Collect
We may collect personal information from you in various ways, including when you visit our website, register for an account, schedule an appointment, fill out a form, or otherwise interact with us. The types of personal information we may collect include:
– Name
– Contact information (e.g., email address, phone number)
– Pet information (e.g., pet’s name, breed, medical history)
– Payment information - How We Use Your Information
We use the personal information we collect to:
– Provide veterinary services and manage appointments.
– Process payments for services.
– Communicate with you about your pet’s care and our services.
– Improve our website and services.
– Comply with legal obligations. - Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or as necessary to provide our services. We may share your information with trusted service providers who assist us in operating our website or conducting our business, provided they agree to keep your information confidential. - Data Security
We take appropriate measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security. - Cookies
Our website may use cookies to enhance your experience. Cookies are small files that are stored on your device that help us analyze website traffic and improve our website. You can choose to accept or decline cookies through your browser settings. - Your Rights
You have the right to access, correct, or delete your personal information that we hold. If you wish to exercise any of these rights, please contact us at 07 3544 6974. - Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of our website after such changes will constitute your acceptance of the new policy. - Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Coastal Veterinary Hospital
Address: 44 Upton St, Bundall, QLD, 4217
Email: clinic@coastalveterinaryhospital.com.au
Phone: 07 3544 6974
